Help Center
How can we help?
Quick answers for brands and creators. Can't find what you need? Talk to us directly.
Getting started for brands
- How to post a campaign brief
- How escrow payments work
- How to find the right creator
- Revision and approval flow
Getting started for creators
- Setting up your profile
- Connecting your social accounts via OAuth
- Listing your packages
- How payouts work (JazzCash / Easypaisa)
Payments & escrow
- What happens if a creator misses the deadline
- How to request a refund
- Dispute resolution process
- How long funds stay in escrow
Account & security
- Changing your email or password
- Two-factor authentication
- Deleting your account
- What data Collabify stores
Still need help?
Our team is based in Lahore and speaks Urdu and English.